
The following are some examples of questions sent by individuals and groups at the company to leaders and groups of managers across Elsevier and RELX in emails, Meet-Ups, Town Halls, reports, and webinars from 2020-2023. None of these generated answers.
—Dr. Lewis Collins, Editor-in-Chief of One Earth, in a Cell Press call on March 14, 2023.
—Dr. Richard Horton, Editor-in-Chief of the Lancet, on Elsevier's Internal Climate Board, from which he resigned. Quoted with his permission in an employee report on greenwashing and deceptive management practices at the company.
SUMMARY
In 2021, employees at our company and from some of our premier environmental and health publications made Senior Leadership and members of the Board of Directors aware of the fact that the company was misleading stakeholders about certain aspects of the business—as well as the dire implications of business activity facilitating new fossil fuel exploration and development. The company was observed to be neglecting environmental and human rights commitments and promoting statements, pledges, and goals while simultaneously driving actions that the science indicated were needed to have stopped for those statements to be accurate and goals to be realistically met. It is my understanding that leadership responded by neglecting its ethics reporting procedures, by removing or altering marketing materials associated with some of the business activity in question that is still taking place, refusing over the course of 2 years to provide evidence to support all the company’s claims or refute our observations of word-deed misalignment, and criticizing the group for a failure to adhere to the company’s “narrative.” In my experience, the company acted to isolate me—the point person for the employee group; it placed me in meetings with leaders who didn’t care to address the issues being raised, repeatedly attempted to reframe the complaint as one regarding the pace of change, continued to make false and misleading claims about our business, our policies, and the climate science, misrepresented these conversations in order to help justify a 'Final Written Warning', suggested I may be better off working elsewhere, and engaged in what the company defines as prohibited forms of retaliation and harassment (isolating and disparaging an employee, ignoring concerns, failing to address reported code violations, and generating a hostile and intimidating work environment).
In April 2021, I filed an ethics complaint based on word-deed misalignment regarding false and misleading claims being made by our company, some originating from policies for which the CEOs are responsible for assuring adherence. It was based on Elsevier and RELX statements and pledges that indicate the company is minimizing our climate impacts in line with the scale of action deemed necessary by science, with aims to achieve an energy transition that holds warming to 1.5°C—goals that require a steep reduction in greenhouse gas emissions this decade and no new fossil fuel projects. Despite these and other pledges, the company appears to be continuing to assist the fossil fuel industry in the global exploration and development of new hydrocarbon resources through some of Elsevier’s products and services.
Reporting procedures, meant to involve the reporter being contacted by an investigator deemed to have “independence, subject matter expertise [and] lack of conflict of interest,” were not observed by me. No one claiming to be such an investigator or with these qualifications has ever contacted me, given “an estimated timeframe to complete the investigation,” reached out so that I would be “notified that the investigation is complete,” (RELX Reporting Concerns Policy), nor assured me that I will “not be retaliated against or victimised because [I] reported a genuine concern to the Company.” (RELX Ethical Leader Toolkit).
Two marketing-oriented calls with RELX Corporate Responsibility representatives and Anne Kitson (SVP & MD Premium Brands, Elsevier) produced the impression, as reported to my manager, that they were unaware of aspects of the business and the climate science covered in my complaint, and generated no information to refute the observations of word-deed misalignment. They instead drew focus to and generated restrictions on activity that had previously been permitted and does not appear to be forbidden to other employees: the use of company IP on internal documents and the internal sharing of paywalled climate research.
I then organized a group of 60 employees who demonstrated interest in being involved in contributing to a report on word-deed misalignment, arranging 3 meetings to discuss observed issues, sharing with everyone a draft of a report in August, requesting and incorporating feed back, and then sharing a final version with the group in September to ensure all were on board with being associated with its observations. We submitted the report (Responsible Growth Report, or RGR) in September 2021, highlighting “substantial barriers in place that refute the company’s claim that we’re properly adhering to [our] policies” and concluding that our company is practicing “climate denial.” This report was backed by editors from over 20 premium brand journals including the Lancet, the Lancet Planetary Health, and One Earth. My manager told me that she would “reinforce the point that this [report] comes from a group and also see how [Anne Kitson] would like to approach it.” Despite the report indicating that “ignoring employee concerns is a prohibited form of retaliation,” she did not follow up with me and the group received no response to the questions or requests submitted in the report.
I made genuine attempts to understand the company’s position that there is no business activity that renders any statements or policies to be false or misleading: In asking RELX’s Global Environment Manager—who had declared that the company is policy-compliant—what it is that our policies prohibit, he offered no reply. In requesting information to refute observations of word-deed misalignment, neither RELX’s Chief Ethics Officer nor the Chief Compliance Officer would offer any. In seeking clarification about how the company concluded it is abiding by the environmental policies we set, the RELX Director of Corporate Responsibility discontinued communication. In being referred to Elsevier’s Global Head Sustainability, I communicated that “it’s not our intention to minimize work being done across the business. We think the company already does a lot to highlight that work. However, we do think current progress—such as pledges and travel reductions—should be viewed in the context that the company is comfortable continuing business activity that aims to make the 1.5 degree target impossible to hit…Do you think those at the RELX level are misinterpreting the science or our policies?” No reply was given. On December 2, 2021, I reported to our Chief Ethics Officer that there had yet to be communications “that addressed the substance of the reports,” but I received no follow-up. In a May 2022 email to Elsevier’s EVP & Chief Human Resources Officer, I noted inconsistencies and confusion about how the company is choosing to define terms in our policies; I shared that it would be constructive to “understand how the company is choosing to qualify and define various words, communications, and actions, and I’d be curious to know about the proper ways to do this.” I received no reply.
After the group (Responsible Growth Report Committee, or RGRC) submitted a Spring 2022 report raising concerns of deceptive management practices, Anne Kitson reached out to many members of the RGRC to falsely claim that “many different leadership team members have already engaged with Kip on the points he is raising, including some in considerable detail”—a patently untrue claim that disturbingly called into question my honesty and integrity—and encouraged members to disengage from our group. This action had serious consequences on my psychological well-being, as discussed infra.
On May 9, 2022, I contacted Elsevier’s Global Head Sustainability, flagging “non-transparent dialogue focused on deflection. These types of stakeholder management tools make it hard to build the trust at Elsevier which I think you rightly regard as important for accelerating climate action.” I asked to be provided with the research that Elsevier’s CEO is using to justify the company’s sustainability claims. The reply did not address any of these things, so I again asked that she “please share the research being referenced by the company that has led the CEOs to conclude that the business units are in fact adhering to these policies.” She responded over three months later without providing any research. I requested again that this information please be provided, but none has ever been.
During this time, the company acted to isolate me from the RGRC in a series of calls in which I observed new ethics code violations:
RELX Environment Manager (2021)
Email following a call that was arranged as part of a dialogue pertaining to an ethics complaint: It seems if taken at face value our policies paint a picture of a company that would not be doing a lot of the things we’ve highlighted. If you don’t regard RELX to explicitly be violating them, do you find any aspects of our stated policies to be misleading in any way?...how large would the cost to lives need to be for RELX to regard the activity as impactful?
Follow-up to the above email: In your judgement, what would [a customer] need to do to cross our threshold of not doing enough to demonstrate a responsible approach to managing environmental impact? What is it our policies prohibit?
RELX Corporate Affairs (2022)
Invitation to collaborate: I think we share your interest in being realistic, and management has thus far been resistant to explaining how it regards the highlighted business activity as offering a realistic pathway to a world that limits warming to 1.5-2 degrees. We welcome insights on this from someone in your position at the company and would be happy to further the discussion.
Senior Elsevier Directors (May 2022)
Follow-up email after a call with managers: I noted that new fossil fuel projects Elsevier is helping accelerate don’t appear conducive to achieving net zero and limiting warming to 1.5-2 degrees. In asking which research we’re looking at when we say we’re science-led in adhering to our climate commitments, you pointed to the science in our titles. Could you please share to which research papers you’re referring—or could you please let me know if that inquiry should be directed towards Peter or someone else? I think knowing this perspective will go a long way in helping to further the discussion and inform any collaborative efforts.
Elsevier CEO (April 2002)
Email: What would go a long way in clearing up some confusion for myself and others is clarification regarding how it is you’re interpreting our environmental policies and climate pledges. With our business goals that entail serving the expansion of the production plans of fossil fuel companies that, if realized, will push the world into a future of extreme heating, how is it that you’re interpreting our pledges to respond credibly to the scale and urgency of the crisis?; how is it that you’re interpreting our pledges to respond credibly to the scale and urgency of the crisis?; to recognize the impact of consumer use of our products and services?; to support a precautionary approach to environmental challenges?; to emphasizing prevention of harm?; to take immediate action where there are threats of serious or irreversible damage?; to ensure no function is conflicting with company sustainability commitments and objectives? It would be helpful to know how it is you don’t consider there to be word-deed misalignment with these and other pledges. Thanks in advance for your time.
RELX CFO (May 2022)
Email: We hope you see addressing these concerns as an opportunity to differentiate ourselves as climate leaders, gain a competitive edge, raise investor confidence, safeguard our reputations, and secure our mission to benefit society. We’d be grateful if you’d be able to provide some insight into what you may be envisioning as appropriate adjustments to the business considering the commitments that we’ve made and the realities of the latest climate science.
Environmental and Corporate Responsibility officers (2021)
Question in a sustainability panel: Observers have noted one reason none of the SDGs are on track is that companies engage with the SDGs by pointing to existing business activities that can be framed as aligning with SDGs, but it does not compel companies such as ours to discontinue activities that make SDG achievement unattainable. How can the SDGs be achieved given this flaw in the framework?
Global Director Sustainability, Elsevier (September 2021)
Email: Do you think those at the RELX level are misinterpreting the science or our policies?
Managing Director STM Journals, Elsevier (May 2022)
Correction request: As you know, not everyone is aware of the latest climate science and the environmental and health hazards associated with the uncovering of additional, unburnable fossil fuels.This makes misstatements around these issues particularly harmful, as they generate a false consciousness in stakeholders regarding what the company currently regards as environmentally responsible behavior and what’s required to properly address this crisis. Given the confusion generated at Cell Press’ Town Hall from the regrettable framing of the need to act on the scientific consensus (halting new fossil fuel projects) as being a call to end the use of fossil fuels, do you think it appropriate to issue a clarifying communication to Cell Press colleagues that corrects this error?
Managing Director STM Journals, Elsevier (October 2022)
As we noted in the Fall 2021 and Spring 2022 reports, the company has concluded that our business activities related to the fossil fuel industry—which include the facilitation of new fossil fuel projects—do not render company policy statements to be false or misleading…These company statements are covered in our reports and include the affirmation that our company is responding to the climate crisis at the scale deemed necessary by science to achieve global net zero and warming goals, consideration the impacts of products and services. We also contend in our UNGC self-assessment that we’re ensuring no function is conflicting with sustainability commitments and objectives. In advance of another call with stakeholders in management, I’d like to read and understand, with the help of the RGRC, the research that’s being cited to reach these conclusions.
Managing Director STM Journals, Elsevier (November 2022)
Who are the scientists who think the company’s statements and policy claims are being accurately followed and that the continuation of commercial commitments that facilitate fossil fuel expansion in 2022 and beyond render our actions “science led and comprehensive”? Where is the room in the carbon budget?
Elsevier STMJ Meet-Up question; answer promised for the next meeting: One of Elsevier’s top priorities in 2022 is to build trust by partnering with the communities we serve to help them meet their long-term objectives. The Company is currently partnering with communities that are working to solve the climate crisis; we are also helping a fossil fuel industry that is preventing an energy transition as we try to increase their production goals—activity that renders some of our environmental statements false.Given this, how can the Company expect to generate trust?
Global Director Sustainability, Elsevier (May 2022)
Email: Given that the CEOs are responsible for ensuring adherence to our pledges, could you please send us links to the research that [our CEO] is relying on that has led her to conclude that the company is not providing any goods or services we know will cause harm or that have potentially adverse climate change related human rights impacts?
RELX Global Head of Corporate Responsibility
RELX Compliance (December 2022)
Email: While our messaging indicates that the company’s climate actions are“science led” and in line with the scale of action deemed necessary by science, we’ve been unable to find a climate scientist who agrees. Could you help explain why and to what extent these types of marketing statements are exempt from the company’s restrictions on making misleading statements about the company?
Follow up: With the company admitting (internally to some) that it has no intention to honor our latest pledge—to end our facilitation of fossil fuel expansion by June 15—we’re continuing to deceive customers, investors, current employees, and have been prohibited from disclosing this activity to prospective employees. While it’s the company’s right to do this, stakeholders like me are wondering why and how false claims are determined to be exempt from our ethical commitments around how we achieve our business goals.

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